Frequently Asked Questions

What is artificial / imitation Eastern fashion jewellery?

Artificial Eastern fashion jewellery refers to exquisitely crafted jewellery pieces that draw inspiration from the rich cultural heritage of the East. These pieces are created using high-quality non-precious metals and intricate designs, offering an affordable yet elegant alternative to precious metals and stones.

If you have sensitive skin, it is best to avoid wearing any form of alloyed jewellery.

How do I care for my Eastern fashion jewellery?

To maintain the longevity and beauty of your jewellery, here are some guidlines:

  • Avoid exposing the jewellery to water, as it can cause discoloration and damage.
  • Keep the jewellery away from chemicals, such as perfumes, lotions, and hair products, as they can also cause discoloration.
  • Clean the jewellery regularly with a soft dry cloth to remove dirt and oil.
  • Store the jewellery in a dry, cool place, preferably in a pouch or box to prevent scratches and damage.
  • Keep the jewellery away from other metal objects which may cause scratches.
  • If you have sensitive skin, it is best to avoid wearing any form of alloyed jewellery.

My earring pins seem bent or too long. Is there an issue?

Rest assured, there's no need to stress. Earring pins may sometimes appear bent due to shipping or too long. Simply remove the pin backing, take a dry cloth, and gently straighten the pin. If the pins are too long, carefully bend them slightly away from the ear or neck. Exercise caution to avoid excessive bending, as it may weaken the pins. Your earrings will be ready to adorn in no time.

For further assistance, feel free to reach out to our Customer Service Team. We're here to ensure your jewellery experience is nothing short of perfect.

Do you offer customization options?

Currently, we offer a curated selection of designs. However, feel free to reach out to us regarding custom orders, and we'll do our best to accommodate your preferences.

I like a product/s but it's Out of Stock, how can I request it?

You can reach out to us via Make sure to include all the SKU/s in your mail, and we will reach out to you when the items are back in stock.

How fast is the shipping process?

We offer fast nationwide delivery. Once your order is placed, it will typically be processed within 1-2 business days. Shipping times may vary based on your location, and are estimated between 3-5 business days. Please refer to our Shipping Policy page for detailed information.

What payment methods do you accept?

We accept a variety of secure payment methods, including major credit cards and digital wallets, ensuring a safe and convenient checkout experience.

What is your return policy?

Please refer to our Returns & Refunds Policy page for detailed information.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment via the respective courier's website.

How can I contact your customer support?

You can reach us through the Contact page, and we'll get back to you as soon as possible or email us at

Can I purchase a gift card?

Absolutely! We offer gift cards here, that make perfect presents for your loved ones. They can explore our collection and choose their favorite pieces.